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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kassandra McCray

May 18, 2023

5  out of  5 rating by Kassandra McCray
"Jesse is awesome! He was extremely helpful in choosing life insurance for my family. Best agent ever!"

Andrea Richardson

May 17, 2023

5  out of  5 rating by Andrea Richardson
"I recently got car insurance through State Farm and the process was easy and quick! Kimberly Newkirk was an amazing help with all the questions I had and got my rate way lower than it was before! Thank you so much Kim and state Farm team Madison! ❤️"

Chasity Strange

May 11, 2023

5  out of  5 rating by Chasity Strange
"Kimberly Pitts is awesome! she is very knowledgeable and answered all of my questions. Not to mention saving me a ton of money! Dave Strange"

Maetrist Ammons

May 2, 2023

5  out of  5 rating by Maetrist Ammons
"Thank you for outstanding service, professional, knowledgeable and most appreciated the caring and help with this change over. You made everything easy and we feel that we have all that we need. Again thank you Kimberly and God bless you."

Maggie Ingram

May 2, 2023

5  out of  5 rating by Maggie Ingram
"I just switched my insurance and Tiffany was so incredibly helpful. She made every part of the process so easy, and she worked with me to help me understand my options and get me the lowest possible rate. I definitely feel like I'm in good hands with Tiffany and her team."

Sandra Hicks

April 27, 2023

5  out of  5 rating by Sandra Hicks
"What a great experience! Thought I would just check rates since my auto insurance seemed like the rates just kept creeping up. Filled out an online quote request and the very next morning Tiffany Bush contacted me, within 48 hours I had a homeowners policy and two auto policies and more coverage than I have had and SAVING OVER $1000/yr!! 5 STARS ALL DAY LONG!"
Profile photo of Sean Parker Berry

Sean Parker Berry

April 26, 2023

5  out of  5 rating by Sean Parker Berry
"I was shopping looking for car insurance on the 13th of April. Recently, moving to GA. I was a little disappointed with a previous insurance agency and really wanted to get better service. I was extremely satisfied with the way Tiffany Bush was very professional and did not seem annoyed at my questions. Tiffany explained others services State Farm offered and was very helpful and honest of how she could assist me with an insurance plan that worked best for me. Tiffany Bush made me comfortable and at peace with choosing State Farm to insure my new vehicle. I was very satisfied with Tiffany Bush and her customer service."

George Hightower

April 18, 2023

5  out of  5 rating by George Hightower
"My experience with Chase Stephens- State Farm was excellent,I spoke with Tiffany Bush and she was very knowledgeable and very respectful and extremely pleasant to work with, she went above and beyond to get the rate and coverage I needed for my truck, car and motorcycle, it was a pleasant experience,I'm glad I switched insurance providers to State Farm, thank you"

Allyson Ozburn

April 17, 2023

5  out of  5 rating by Allyson Ozburn
"Tiffany Bush did an Amazing job helping me with my insurance and taking the time to explain everything. I would highly recommend Chase Stephen's team!"

Caronna Driver

April 10, 2023

5  out of  5 rating by Caronna Driver
"Kimberly was outstanding. She helped me remove myself from the worst insurance ever. She explained everything in detail and helped me with a better policy. Thanks Kimberly 😊"

Scott Davis

March 28, 2023

5  out of  5 rating by Scott Davis
"I worked with Kimberly Pitts and she was great. I had extensive insurance needs and she took the time to answer all my questions and help form the best policies for my needs. Very thorough and responsive. Highly recommend!"

Amanda Yearwood

March 22, 2023

5  out of  5 rating by Amanda Yearwood
"Kim was awesome!! She was able to save me a lot of money on my insurance!!"

April Oakes

March 22, 2023

5  out of  5 rating by April Oakes
"Fantastic service!!!"

Bri_My M

March 10, 2023

5  out of  5 rating by Bri_My M
"I spoke with Kim who was beyond helpful, kind, patient, and understanding of my needs. She helped me get the best deal I could get at the time and I'm so grateful for her help in the switch to a new car insurance and life policy. She provided the best over the phone customer care I've had in a very long time. Kim, a million thanks for making this process so easy!"


March 9, 2023

5  out of  5 rating by SANDRA MCMICHAEL
"My agent is Tiffany Bush. She is the absolute best. Very nice and professional. She was very patient and understanding of what I needed. I am grateful and will be sending more unhappy family members your way. Thanks"


March 3, 2023

5  out of  5 rating by VyxentheMua
"Kimberly was awesome! She made the switch to state farm easy. She explained everything and communicated with me during the entire process."

K McDonald

February 28, 2023

5  out of  5 rating by K McDonald
"TIFFANY BUSH is amazing, professional, extremely patient, has integrity, displays concern of her customers while searching for the best coverage and never attempt to sell what you don’t need. We need more like her! GRATITUDE TIFFANY😊😊😊"

Dilmeet Kaur

February 16, 2023

5  out of  5 rating by Dilmeet Kaur
"Kimberly guided me through the whole process of getting my first Auto insurance so patiently. I really liked the way they customize the policy according to your needs."


February 16, 2023

5  out of  5 rating by BoSlim23
"Miss Kimberly did an awesome job with helping me switch to State Farm. Very helpful & professional & actually took the time during our 2 hour conversation to make sure I fully understood everything."

Joseph Redley

February 1, 2023

5  out of  5 rating by Joseph Redley
"I am very happy with the help I got from Kimberly Pitts. I am very satisfied with the information she provided. She patiently and thoroughly walk me through the application process. Will highly recommend her. Thanks Satisfied Customer"

Judi Hawkins

January 29, 2023

5  out of  5 rating by Judi Hawkins
"Kim was exceptional in her approach to service. She was knowledgeable as well as available to assist in helping me feel valued as a customer. Thanks Kim for earning my business and future referrals!"

esther atkinson

January 24, 2023

5  out of  5 rating by esther atkinson
"This agency provides professional and friendly service!"

Sanket Nagdeve

January 23, 2023

5  out of  5 rating by Sanket Nagdeve
"Chase Stephens's office and especially Kim were so friendly and professional in helping me with my auto insurance and hence, the five stars. She answered all my questions and gave honest suggestions which would perfectly align with my auto needs. The process was swift and efficient. I had a last-minute change request to my insurance, and Kim accommodated it instantly. Overall, it was a pleasant experience. Thank you for your help!"

Juanna Richburg

January 17, 2023

5  out of  5 rating by Juanna Richburg
"I thought after the office in Eatonton, Ga closed things would change, but not the case. This offer really make you feel like their neighbor too. They are always responsive to my needs."

Tristan Chapman

January 6, 2023

5  out of  5 rating by Tristan Chapman
"Very friendly service. Quick and easy"