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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Divine Hype

October 13, 2025

5  out of  5
rating by Divine Hype
"Alan Carswell is the best! always helps me with auto insurance needs and keeps my premium at a good price"
We responded:
"Thank you, Divine Hype, for your kind words about Alan! We're glad to hear he has been helpful with your auto insurance needs and keeping your premium affordable. We appreciate your feedback and support."
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Lisa Harrell

October 9, 2025

5  out of  5
rating by Lisa Harrell
"Switching my home and car insurance with Kimberly Pitts at the Chase Stephen's State Farm office was easy and rewarding. I was nervous about changing, but Kimberly was incredibly knowledgeable and quickly found me a comprehensive plan that actually saved me money without sacrificing any coverage. She handled all the details and paperwork, making the entire process stress-free and proving she's a fantastic agent for the Chase Stephen's team. ​I highly recommend Kimberly. Her professionalism is top-notch, and it's clear she genuinely cares about getting clients the best rates and coverage. Thank you, Kim, and the Chase Stephen's team for the fantastic service!"
We responded:
"Thank you, Lisa, for sharing your experience with us. We're glad to hear that Kimberly was able to assist you effectively and make the transition smooth. Your recommendation means a lot to us, and we appreciate your trust in our team."
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debbie bradberry

September 30, 2025

4  out of  5
rating by debbie bradberry
"Seriously shopping for insurance was a new experience for me therefore it is like learning a new language. The entire staff at Chase Stevens State Farm was very patient, courteous, and knowledgeable without being condescending. I explained what I needed, they found policies that fit, and they completed the task promptly."
We responded:
"Thank you, Debbie, for taking the time to share your experience. We're glad to hear that our team could assist you in navigating the insurance process and find the right policies for your needs. If you have any further questions or need assistance, feel free to reach out anytime."
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Oscar Stewart III

September 11, 2025

5  out of  5
rating by Oscar Stewart III
"Great service, helped save some money!"
We responded:
"Thank you, Oscar, for your feedback! It's great to hear that we could assist you in saving some money. If you have any more questions or need further assistance, feel free to reach out."
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Luke Waller

September 11, 2025

5  out of  5
rating by Luke Waller
"I had an amazing experience with Tiffany Bush. She walked me through each part of my new plan and helped me save around 120$ a month on insurance"
We responded:
"Thank you, Luke, for your feedback! It's great to hear that Tiffany was able to guide you through your new plan and help you save on your insurance. We appreciate your support and look forward to assisting you in the future."
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Vivek Balakrishna

September 10, 2025

5  out of  5
rating by Vivek Balakrishna
"Phenomenal, Kim was very informative and patient, and honest. A pleasure speaking with her."
We responded:
"Thank you, Vivek, for your kind words about Kim. We're glad to hear that she was informative, patient, and honest during your conversation. We appreciate your feedback and look forward to assisting you in the future."
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karen krajesky

July 30, 2025

5  out of  5
rating by karen krajesky
"Kimberly was great very helpful"
We responded:
"Thank you, Karen, for your feedback! It's great to hear that Kimberly was able to assist you effectively. We appreciate your support and look forward to serving you again. "
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Amanda McClain

July 29, 2025

5  out of  5
rating by Amanda McClain
"Kim was so outgoing and helpful throughout the process. Not to even mention the THOUSANDS she has saved me. Meticulous attention to detail missed many items other brokers missed. Resting assured we are in the BEST hands. Go for the bundle...you won't be sorry!"
We responded:
"Thank you, Amanda, for your fantastic review! We're happy to hear that Kim's attention to detail and dedication made such a positive impact on your experience. Your recommendation means a lot to us."
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James Blose

July 28, 2025

5  out of  5
rating by James Blose
"Tiffany Bush did an amazing job explaining the insurance world to us. She took time to make sure we understood what we were signing up for and helped us to make the best decision for our family when it came to insurance. She is friendly, patient, and very knowledgeable in her field of insurance expertise."
We responded:
"Thank you, James, for your feedback! It's great to hear that Tiffany was able to guide you through the insurance process and help you make informed decisions for your family. We appreciate your trust in us and look forward to continuing to serve your insurance needs. "
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Linda Lewis

June 26, 2025

5  out of  5
rating by Linda Lewis
"I was scheduled to go over my insurance coverage with a State Farm representative on 6-25-25. Mrs Tiffany Bush was so professional. Mrs Tiffany explained and made sure I understood before moving forward.I felt so comfortable because to hear her say I Love what I do and that’s insurance. So, when we finished the initial session she went the extra mile to discuss with me about more Life Insurance which I had been discussing with my son. I highly recommend State Farm Insurance because my parents added me as a teenage driver and 45 plus years later I’m still with them. Life , Home and Auto coverage. Thank you so much for your patience and understanding Mrs Tiffany."
We responded:
"Linda, thank you for the kind words! We’re so glad Tiffany made you feel comfortable and supported during your review. Your loyalty over 45+ years means a lot to us—we truly appreciate you!"
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Alonzo Weathers

June 5, 2025

5  out of  5
rating by Alonzo Weathers
"I recently called Kim in regards to an insurance increase. She was very professional and informative. I was educated on insurance policies. I was very pleased with my new policy. This is going to be the beginning of a great relationship. Thank you Ki m."
We responded:
"Thank you, Alonzo, for sharing your experience with Kim. It's great to hear that she was able to assist you and provide valuable information about your insurance policies. We look forward to continuing to support you with your insurance needs. Take care!"
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Debbie Bruner

May 29, 2025

5  out of  5
rating by Debbie Bruner
"I recently called to inquire on homeowner insurance rates. I spoke with Kim. Kim is thorough and provided exceptional service. Kim took the time to compare rates and coverage. I was only looking to switch our home policy, but after working with Kim I decided to also move our Auto policies. Not only am I saving a significant amount of money but working with someone as efficient as Kim, I can honestly say I am in good hands with State Farm. Thank you, Kim."
We responded:
"Thank you, Debbie, for sharing your experience with us. We're glad to hear that Kim provided you with exceptional service and helped you find the best rates for your needs. Your trust in us means a lot, and we're here to assist you anytime."
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Lee Wyatt

May 20, 2025

5  out of  5
rating by Lee Wyatt
"Tiffany Bush was very helpful this morning gave me the information I needed right away and was very professional in assisting me Thank You Tiffany"
We responded:
"Thank you, Lee, for sharing your positive experience with Tiffany. We're glad she was able to assist you promptly and professionally. If you need any more help, feel free to reach out. "
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Kathryn Land

May 6, 2025

5  out of  5
rating by Kathryn Land
"Kim is the best! She took her time and explained everything to the fullest and with so much patience. I highly recommend asking for Kim to help with your insurance needs!"
We responded:
"Thank you, Kathryn, for sharing your experience with Kim! We're glad to hear she was able to assist you with such care and clarity. Your recommendation means a lot to us, and we look forward to continuing to serve your insurance needs."
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Sherree Wells

April 29, 2025

5  out of  5
rating by Sherree Wells
"Tiffany Bush helped me get a life insurance policy for my 11 year old daughter. I hope to never need to use it and allow her to get more in the future...either way, our family has peace of mind and I am so grateful for that. Thank you, Tiffany!"
We responded:
"Thank you, Sherree, for sharing your experience with us. We're glad to hear that Tiffany was able to assist you in securing peace of mind for your family. If you have any more questions or need further assistance, feel free to reach out."
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Nicole S Coates

April 23, 2025

5  out of  5
rating by Nicole S Coates
"Thanks Mrs Kim Pitts for all of your help with insurance ! You stood firm and made 6 month calls to me for a few years before I switched !!! Thanks for your determination! If I could give you more than 4 ⭐️ I would !!"
We responded:
"Nicole, we value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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Shelli Warren

April 3, 2025

5  out of  5
rating by Shelli Warren
"Kimberly Pitts was amazing. She explained everything to me. She was very detailed and informative of all my insurance needs. Would highly recommend her and this State Farm agency. Thank you so much Kimberly!"
We responded:
"Thank you, Shelli, for your fantastic feedback! We're delighted to know that Kimberly was able to assist you so effectively with your insurance needs. We truly appreciate your recommendation and look forward to continuing to serve you."
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Maria Thomas

March 13, 2025

5  out of  5
rating by Maria Thomas
"Kimberly Pitts did an excellent job getting my coverage established with State Farm. She did an excellent job of explaining the difference between State Farm's policies and other insurance policies. She is very knowledgeable about the insurance industry and I'm sure she will be able to help you if you reach out. THANKS KIMBERLY FOR A JOB WELL DONE!"
We responded:
"We love hearing this, Maria! Helping great people like you makes our job so rewarding. Thanks for taking the time to share your experience! "
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Brian Smith

March 6, 2025

5  out of  5
rating by Brian Smith
"We highly recommend Tiffany Bush. She gave us great service, listened to our concerns and put in great policies. Thanks!"
We responded:
"We appreciate you, Brian! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us! "
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Tonya Smith

March 6, 2025

5  out of  5
rating by Tonya Smith
"Tiffany Bush is awesome! She's super helpful and helped us find the right home and auto insurance. Thanks!"
We responded:
"Thank you, Tonya, for your fantastic feedback! We’re delighted to know that Tiffany delivered exceptional service in helping you find the perfect home and auto insurance. Your satisfaction is our top priority, and we truly appreciate your trust in us."
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Mark Adams

February 7, 2025

5  out of  5
rating by Mark Adams
"Kimberly Pitts did an excellent job in my annual review. She was able to save me substantial dollars. She took all the time we needed to complete the review. Her follow up was quick Thanks Kimberly"
We responded:
"We’re so lucky to have wonderful customers like you, Mark! Thanks for the kind words—our team is always here whenever you need us."
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linda covarrubias

January 23, 2025

5  out of  5
rating by linda covarrubias
"I recently switched auto insurance providers, and my new agent, Kimberly Pitts made the transition an absolute breeze. She was incredibly thorough, taking the time to explain every detail and ensuring I understood all my options. From helping me navigate the cancellation process with my former insurance to setting up the new policy, she handled everything with professionalism and care. I truly felt she had my best interests in mind. If you’re looking for an agent who is knowledgeable, attentive, and dedicated to their clients, I highly recommend Kimberly!"
We responded:
"Linda, we're thrilled to hear about your positive experience with Kimberly and appreciate your recommendation. Your feedback is invaluable to us, and we're delighted to have you as part of our State Farm family."
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Ashley Ellis

January 16, 2025

5  out of  5
rating by Ashley Ellis
"Jesse was awesome to work with! He is very knowledgeable about the products I had questions on and was able to explain everything to me in detail. He made sure my experience went as smooth as possible. Thank you for great service!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Jesse provided you with such a detailed and smooth experience. Your satisfaction is our priority, and we appreciate your kind words. "
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Steve Carter

January 16, 2025

5  out of  5
rating by Steve Carter
"Kim was very helpful and had my best interest in mind. She helped me save money while increasing my coverage. Highly recommend Kim to help you with your insurance."
We responded:
"Thank you for your glowing review and the 5-star rating. We're thrilled to hear that Kim provided exceptional service, helping you save money while enhancing your coverage."
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Marion Jordan

December 31, 2024

5  out of  5
rating by Marion Jordan
"State farm we just spoke with Tiffany bush and she really did help us get the best insurance coverage and we're grateful to be a part of State farm now thanks again!"
We responded:
"Thank you for sharing your positive experience with Tiffany. We're delighted to hear she helped you find the best insurance coverage. Welcome to the State Farm family, and we appreciate your kind words and support!"