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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michael Spencer

September 13, 2023

5  out of  5 rating by Michael Spencer
"Tiffany Bush was a great help, very knowledgeable, and helped me save significantly on auto insurance, and with a new discount on existing home insurance. She followed up with timely phone calls, and emails with auto policy documents and save driving course discount. I had auto insurance same day. Good experience!"

Tyler Shoop

September 7, 2023

5  out of  5 rating by Tyler Shoop
"Kim was a huge help in getting me set up with my new combo policy. She made the process so convenient and transparent!"

Jordan Dorsey

September 2, 2023

5  out of  5 rating by Jordan Dorsey
"Hey, Tiffany Bush is amazing at what she does for Statefarm. During our time of need, she has been extremely helpful. I highly recommend Ms. Tiffany Bush if you need assistance with anything dealing with Statefarm."

Ashley Spurlin

September 1, 2023

5  out of  5 rating by Ashley Spurlin
"Kimberly was a great help! She made the process quick and seamless! She provided all information to me where I was able to make an educated decision on what was best for myself. And in the end got a better rate than what I was paying already. :)"

Mai Lee

August 24, 2023

5  out of  5 rating by Mai Lee
"Kimberly Pitts was very attentive and helpful, She explained everything.Thank you"

Katie Shives

August 10, 2023

5  out of  5 rating by Katie Shives
"Jesse did a great job helping me with my policies!"

April Walters

August 3, 2023

5  out of  5 rating by April Walters
"Kimberly Pitts at State Farm was exceedingly patient and persistent in her efforts to insure my home and vehicles. I am a busy human and tend toward being non responsive. Kimberly managed to stay in touch enough, without overwhelming me with communications."

Yorick Stoepker

August 2, 2023

5  out of  5 rating by Yorick Stoepker
"Kim(berly) was very nice, available (multiple times in the day) and provided guidance and help for all my questions. In general, I don't like going through the process of insurance calls, but Kim surely made it a lot easier and nicer to do this. She was very personable and ensured all my questions were addressed and answered in the end. Great customer service!"

Ricky Stell

July 28, 2023

5  out of  5 rating by Ricky Stell
"Tiffany Bush was my agent. She was wonderful! Explained the process of State Farm Ins, answered all my questions, informed me of different options and costs. I opened Auto and Home Insurance with her at an affordable rate. Thanks Tiffany for all your help!"

Criss King

July 21, 2023

5  out of  5 rating by Criss King
"I received a policy review from Tiffany. She was very friendly, knowledgeable and helpful. I felt as if she was personally involved in the needs of my coverages and I wasn't just a policy holder or just another customer."

Matt Corbitt

July 9, 2023

5  out of  5 rating by Matt Corbitt
"I've been using Chase Stephen's for a few years and my rates have barely changed. I've been super happy with how awesome everyone in the office is!"

Kayla Curry

June 28, 2023

5  out of  5 rating by Kayla Curry
"Chase & staff really care about their clients and they take care of your insurance needs. 😊"

Roswell Hathaway

June 21, 2023

5  out of  5 rating by Roswell Hathaway
"Had my annual policy review with Kimberly this morning. A pleasant 45 minute experience that led to some savings, pointed out by Kim. I've been with this agency and it's predecessor 46 years, a real testimony to a valuable relationship that's about 75 miles from where I live !"

Jasmine Oswald

June 19, 2023

5  out of  5 rating by Jasmine Oswald
"I received great customer service during my switch of auto insurance and was informed of other policies available to me that would benefit me in many ways. Kim Pitts is who helped me and her kindness as well as overachieving attitude helps with making sure you are insured across the board. So thank you once again!"

susan allen

June 15, 2023

5  out of  5 rating by susan allen
"Kim Pitts has been absolutely wonderful!!! She was very attentive to our needs. I feel she went above and beyond to get my family the best insurance for the best price. It is really worth it to give Kim a call and see what she can do for you, you might be surprised."

Amanda Seawright

June 14, 2023

5  out of  5 rating by Amanda Seawright
"We had the best experience switching to Chase's team for insurance coverage and look forward to working with them!"

Taiwo Akinyemi

June 7, 2023

5  out of  5 rating by Taiwo Akinyemi
"I have worked with Tiffany Bush for about 2 years now and it has been an enjoyable experience. She goes above and beyond to explain the different insurance products especially the life insurance which I find really confusing. She brings a personal touch to her marketing that makes it seem like a great personal advice and not a campaign. I have considered switching to a cheaper provider at different point but the customer experience satisfaction I have received has kept me on my policy."

Jordan Loshy

June 5, 2023

5  out of  5 rating by Jordan Loshy
"Chase Stephens agency is the best. The whole team is very friendly and knowledgeable. They take time to thoroughly explain the options and ensure the best service is provided!"

M Hansen

May 31, 2023

5  out of  5 rating by M Hansen
"Tiffany Bush is such a wonderful help when I call with questions or have an issue. she always solves my issues promptly and its always a pleasure talking with her. I definitely recommend her to help with any insurance needs :)"

Kassandra McCray

May 18, 2023

5  out of  5 rating by Kassandra McCray
"Jesse is awesome! He was extremely helpful in choosing life insurance for my family. Best agent ever!"

Andrea Richardson

May 17, 2023

5  out of  5 rating by Andrea Richardson
"I recently got car insurance through State Farm and the process was easy and quick! Kimberly Newkirk was an amazing help with all the questions I had and got my rate way lower than it was before! Thank you so much Kim and state Farm team Madison! ❤️"

Chasity Strange

May 11, 2023

5  out of  5 rating by Chasity Strange
"Kimberly Pitts is awesome! she is very knowledgeable and answered all of my questions. Not to mention saving me a ton of money! Dave Strange"

Maetrist Ammons

May 2, 2023

5  out of  5 rating by Maetrist Ammons
"Thank you for outstanding service, professional, knowledgeable and most appreciated the caring and help with this change over. You made everything easy and we feel that we have all that we need. Again thank you Kimberly and God bless you."

Maggie Ingram

May 2, 2023

5  out of  5 rating by Maggie Ingram
"I just switched my insurance and Tiffany was so incredibly helpful. She made every part of the process so easy, and she worked with me to help me understand my options and get me the lowest possible rate. I definitely feel like I'm in good hands with Tiffany and her team."

Sandra Hicks

April 27, 2023

5  out of  5 rating by Sandra Hicks
"What a great experience! Thought I would just check rates since my auto insurance seemed like the rates just kept creeping up. Filled out an online quote request and the very next morning Tiffany Bush contacted me, within 48 hours I had a homeowners policy and two auto policies and more coverage than I have had and SAVING OVER $1000/yr!! 5 STARS ALL DAY LONG!"