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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bri_My M

March 10, 2023

5  out of  5 rating by Bri_My M
"I spoke with Kim who was beyond helpful, kind, patient, and understanding of my needs. She helped me get the best deal I could get at the time and I'm so grateful for her help in the switch to a new car insurance and life policy. She provided the best over the phone customer care I've had in a very long time. Kim, a million thanks for making this process so easy!"


March 9, 2023

5  out of  5 rating by SANDRA MCMICHAEL
"My agent is Tiffany Bush. She is the absolute best. Very nice and professional. She was very patient and understanding of what I needed. I am grateful and will be sending more unhappy family members your way. Thanks"


March 3, 2023

5  out of  5 rating by VyxentheMua
"Kimberly was awesome! She made the switch to state farm easy. She explained everything and communicated with me during the entire process."

K McDonald

February 28, 2023

5  out of  5 rating by K McDonald
"TIFFANY BUSH is amazing, professional, extremely patient, has integrity, displays concern of her customers while searching for the best coverage and never attempt to sell what you don’t need. We need more like her! GRATITUDE TIFFANY😊😊😊"

Dilmeet Kaur

February 16, 2023

5  out of  5 rating by Dilmeet Kaur
"Kimberly guided me through the whole process of getting my first Auto insurance so patiently. I really liked the way they customize the policy according to your needs."


February 16, 2023

5  out of  5 rating by BoSlim23
"Miss Kimberly did an awesome job with helping me switch to State Farm. Very helpful & professional & actually took the time during our 2 hour conversation to make sure I fully understood everything."


February 7, 2023

5  out of  5 rating by BORIO 3COOL
"Chase helped me out with a cheaper car insurance rate and introduced to life insurance! Life saver!"

Joseph Redley

February 1, 2023

5  out of  5 rating by Joseph Redley
"I am very happy with the help I got from Kimberly Pitts. I am very satisfied with the information she provided. She patiently and thoroughly walk me through the application process. Will highly recommend her. Thanks Satisfied Customer"

Judi Hawkins

January 29, 2023

5  out of  5 rating by Judi Hawkins
"Kim was exceptional in her approach to service. She was knowledgeable as well as available to assist in helping me feel valued as a customer. Thanks Kim for earning my business and future referrals!"

esther atkinson

January 24, 2023

5  out of  5 rating by esther atkinson
"This agency provides professional and friendly service!"

Sanket Nagdeve

January 23, 2023

5  out of  5 rating by Sanket Nagdeve
"Chase Stephens's office and especially Kim were so friendly and professional in helping me with my auto insurance and hence, the five stars. She answered all my questions and gave honest suggestions which would perfectly align with my auto needs. The process was swift and efficient. I had a last-minute change request to my insurance, and Kim accommodated it instantly. Overall, it was a pleasant experience. Thank you for your help!"

Juanna Richburg

January 17, 2023

5  out of  5 rating by Juanna Richburg
"I thought after the office in Eatonton, Ga closed things would change, but not the case. This offer really make you feel like their neighbor too. They are always responsive to my needs."

Tristan Chapman

January 6, 2023

5  out of  5 rating by Tristan Chapman
"Very friendly service. Quick and easy"

Keith Crowe

January 6, 2023

5  out of  5 rating by Keith Crowe
"Friendly, Knowledgeable, Great Experience!!"

Toryi Cook

January 4, 2023

1  out of  5 rating by Toryi Cook
"My daughter went online to get a quote for me and Chase gave me a call early the next morning to assist me. He was very polite and understanding when I had a medical emergency with my grandmother and called me back to continue to find me the best insurance for my needs. I appreciate all of his efforts to assist me and getting me the insurance for my car."

Jamie Hubbard

December 13, 2022

5  out of  5 rating by Jamie Hubbard
"Talk to the agent Kim Pitts, and she was excellent on the phone and very helpful 10/10 in customer service"

Alicia Gallops

December 12, 2022

5  out of  5 rating by Alicia Gallops
"I can't thank Kimberly Pitts enough for helping me. She answered every question and worked hard to get me an affordable policy that had all the extras I wanted. She is very knowledgeable and dedicated. Mr Stephens, you really have a great asset in her. Thank you again for helping me today."

Jacqueline Harris

December 9, 2022

5  out of  5 rating by Jacqueline Harris
"Tiffiany and all of the supporting agents in her office were very professional. Tiffany was prompt in returning calls. I had multiple policy needs and Tiffany researched to match all of my requests to my satisfaction."

Nicole Ward

November 30, 2022

5  out of  5 rating by Nicole Ward
"Kimberly was very helpfull, kind and knowlegeable she made a easy painless experience for me."

Sergio Adams

November 30, 2022

5  out of  5 rating by Sergio Adams
"Get service provided. Agent was very helpful and I was able to save money with double the coverage!! Glad I followed up on my quote request."

Davilyn Johnson

November 16, 2022

5  out of  5 rating by Davilyn Johnson

Leteshia Lewis

November 10, 2022

5  out of  5 rating by Leteshia Lewis
"Tiffany Bush is super amazing. I am going to refer all of my friends to her and I know a lot of folks. Not only did she save me money on my car insurance lol always wanted to say that, but she is super sweet and knowledgeable 5star service indeed. Thanks Tiffany for your amazing customer experience. I’m a Realtor and I am super big on experience."

Joseph Young

October 8, 2022

5  out of  5 rating by Joseph Young
"I was very pleased to see the members of Chase Stephens team reached out just to go over my policies with me to make sure I understood the items I was covered for. It was a very pleasurable experience and Kim did a most excellent job explaining my coverage and making sure I was good with everything. So far, every time I've interacted with the Chase Stephens team, I've been very impressed with the professionalism and down to earth interaction."

Melissa W

October 5, 2022

5  out of  5 rating by Melissa W
"Thank you Tiffany for all your help! Great customer service and great coverage!"

Felicia Borden

October 5, 2022

5  out of  5 rating by Felicia Borden
"Stephanie Chase is good customer service she explained everything and I will recommend her to others"