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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Vozzi

Joseph Vozzi

May 1, 2026

5  out of  5
rating by Joseph Vozzi
""I had a great experience working with Kim for my auto and home insurance. She made the process simple and was able to help me bundle my policies for a better rate. Very professional and highly recommended!""
We responded:
"Joseph, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Geraldo Boxing

April 30, 2026

5  out of  5
rating by Geraldo Boxing
"Jess had been diligently checking up on me since I started Driving my first car. I didn’t start with StateFarm but Jess was eventually able to get me a signed on at a time it was essential for me to get a good deal on insurance. I admire the hustle and the fact he always kept it real when discussing options."
We responded:
"Thank you so much for the 5-stars, Geraldo! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Chase Stephens’s Team anytime."
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Deborah Britton

April 24, 2026

5  out of  5
rating by Deborah Britton
"I have truly enjoyed my relationship with Chase Stephens State Farm Insurance from the very beginning. Tiffany Bush has been there for me every step of the way, and her genuine kindness, professionalism, and dedication to my needs are a big part of why I continue to choose State Farm. From the start, Tiffany—along with Mr. Stephens—helped guide me through important decisions regarding my auto and renters insurance. Most recently, she took the time to walk me through a life insurance decision, providing thoughtful guidance that made me feel confident and supported. What keeps me loyal isn’t just the quality of the products, but the trust I have in the team to help me make the right choices for my individual needs. That level of care is hard to find and deeply appreciated. Thank you to Chase Stephens State Farm Insurance and to outstanding associates like Tiffany Bush for your continued support and service. Deborah Britton A loyal, long-term customer"
We responded:
"We appreciate your review, Deborah. We are so happy that you had such a wonderful experience with State Farm Agent Chase Stephens’s Team here in Madison ! "
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Judy Boldin

April 15, 2026

5  out of  5
rating by Judy Boldin
"Kim was very friendly and professional. She responded promptly with a quote. She explained everything to me where I could understand coverage and premiums."
We responded:
"We’re love to hear that Kim provided friendly, professional service and was able to clearly explain your coverage and premiums. Making insurance easy to understand is always our goal, and we’re glad she delivered that for you. We truly appreciate your feedback and look forward to continuing to serve you!"
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Cory Overstreet

March 26, 2026

5  out of  5
rating by Cory Overstreet
"Jesse Childers with chase stephens State Farm helped me make sure my family was taken care of with life insurance! Very professional and explained every single detail so there was no second guessing. He welcomed me in with a smiling face and I’m very thankful for all that he did for me! Highly recommend going to see jesse"
We responded:
"Thank you so much for your kind words and for trusting Jesse with something as important as protecting your family! We’re so glad to hear that he took the time to walk you through every detail and made the process clear and comfortable. Jesse truly cares about each person he works with, and we’re lucky to have him on our team. We appreciate your recommendation and are always here if you need anything!"
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Jhonny Phommaly

March 5, 2026

5  out of  5
rating by Jhonny Phommaly
"Kim was great. Very knowledgeable in both car and health insurance. She was able to provide me reassurance with the options and choices she helped navigate me through. I would recommend her to anyone looking for help!"
We responded:
"We’re thrilled to hear that Kim was able to help guide you through your car and health insurance options and provide the reassurance you were looking for. She truly cares about making sure our customers understand their coverage and feel confident in their choices. We appreciate your recommendation and are grateful you chose Chase Stephens State Farm!"
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Sandra Uresti

February 27, 2026

5  out of  5
rating by Sandra Uresti
"Tiffany Bush is absolutely amazing she took her time and worked with me from beginning to end, we just love her"
We responded:
"Thank you so much for your kind words! We couldn’t agree more — Tiffany truly is amazing. We’re so thankful you felt that care and attention. Thank you for trusting our team at Chase Stephens State Farm!"
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Guadalupe

February 13, 2026

5  out of  5
rating by Guadalupe
"I had a great experience working with Jake Sommers at State Farm. He was professional, knowledgeable, and took the time to explain all my coverage options so I could make the best decision for my needs. Chase made the entire process simple and stress-free, and his customer service was outstanding from start to finish. He was responsive, honest, and truly cared about making sure I was properly protected without overselling anything. If you’re looking for an insurance agent who is reliable, easy to work with, and puts his clients first, I highly recommend Jake Sommers!"
We responded:
"Thank you so much for the kind words Guadalupe!"
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M. Gino Brogdon Sr.

February 9, 2026

5  out of  5
rating by M. Gino Brogdon Sr.
"Jess Childers is as good as they get. A true pro. His approach and full service mind made me leave Allstate after over 25 years and come to State Farm."
We responded:
"Thank you so much for the review! We’re honored you chose to make the switch after so many years, and we’re thrilled Jess delivered the full-service experience you deserve. We truly appreciate your trust in us for your home, auto, and liability coverage!"
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Frank Buchholz

February 6, 2026

5  out of  5
rating by Frank Buchholz
"Kim was great and helpful in getting me established with State Farm. She listened to my needs and found me the right policy."
We responded:
"Thank you for the kind words! We’re so glad Kim was able to listen to your needs and help you find the right home and auto coverage. We appreciate you trusting us with your insurance!"
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Wendi Pearson

February 2, 2026

5  out of  5
rating by Wendi Pearson
"It was great dealing with Kim at State Farm. She saved us money with a home and auto bundle policy."
We responded:
"Thank you so much for the kind review! We’re thrilled to hear Kim was able to help you save money with a home and auto bundle. We truly appreciate your trust in our State Farm team and are always here if you need anything!"
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Betty Ingalsbe

January 29, 2026

5  out of  5
rating by Betty Ingalsbe
"We were interested in finding a different insurance carrier for our home and auto insurance. I called State Farm for an appointment and was scheduled with Tiffany Bush. She did an excellent job of explaining everything to me as we looked through the insurance we had and what State Farm offered. Tiffany was very pleasant to work with and very knowledgeable. We are extremenly satisfied."
We responded:
"Thank you, Betty, for taking the time to share your experience. We're glad to hear that Tiffany could assist you in navigating the insurance process and find the right policies for your needs. If you have any further questions or need assistance, feel free to reach out anytime"
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Rita Estes

January 5, 2026

1  out of  5
rating by Rita Estes
"Kim is absolutely the best! She explained everything in detail and is very knowledgeable. She is quite the asset to this company."
We responded:
"Thank you so much for the kind words Rita!"
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Lex Ogden

December 23, 2025

5  out of  5
rating by Lex Ogden
"Tiffany helped me get my kids their life insurance policies after explaining the importance of getting them insured as early as possible. We are so grateful for her expertise and have sent many others her way!"
We responded:
"Thank you, Lex, for sharing your experience with Tiffany. It's great to hear that her expertise made a positive impact on your family's insurance decisions. We appreciate your referrals and support!"
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C W

November 26, 2025

5  out of  5
rating by C W
"Tiffany helped me with my daughter's life insurance policy and I am so grateful that she helped educate us on the importance at such a young age. Thank you again!"
We responded:
"Thank you! We're glad Tiffany could assist you with your daughter's life insurance policy and provide valuable information. Your feedback is greatly appreciated."
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Dirty D

November 19, 2025

5  out of  5
rating by Dirty D
"Kim"
We responded:
"Thank you! We're glad to hear that Kim provided you with great service. If you have any more questions or need assistance, feel free to reach out."
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Divine Hype

October 13, 2025

5  out of  5
rating by Divine Hype
"Alan Carswell is the best! always helps me with auto insurance needs and keeps my premium at a good price"
We responded:
"Thank you, Divine Hype, for your kind words about Alan! We're glad to hear he has been helpful with your auto insurance needs and keeping your premium affordable. We appreciate your feedback and support."
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Lisa Harrell

October 9, 2025

5  out of  5
rating by Lisa Harrell
"Switching my home and car insurance with Kimberly Pitts at the Chase Stephen's State Farm office was easy and rewarding. I was nervous about changing, but Kimberly was incredibly knowledgeable and quickly found me a comprehensive plan that actually saved me money without sacrificing any coverage. She handled all the details and paperwork, making the entire process stress-free and proving she's a fantastic agent for the Chase Stephen's team. ​I highly recommend Kimberly. Her professionalism is top-notch, and it's clear she genuinely cares about getting clients the best rates and coverage. Thank you, Kim, and the Chase Stephen's team for the fantastic service!"
We responded:
"Thank you, Lisa, for sharing your experience with us. We're glad to hear that Kimberly was able to assist you effectively and make the transition smooth. Your recommendation means a lot to us, and we appreciate your trust in our team."
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debbie bradberry

September 30, 2025

4  out of  5
rating by debbie bradberry
"Seriously shopping for insurance was a new experience for me therefore it is like learning a new language. The entire staff at Chase Stevens State Farm was very patient, courteous, and knowledgeable without being condescending. I explained what I needed, they found policies that fit, and they completed the task promptly."
We responded:
"Thank you, Debbie, for taking the time to share your experience. We're glad to hear that our team could assist you in navigating the insurance process and find the right policies for your needs. If you have any further questions or need assistance, feel free to reach out anytime."
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Oscar Stewart III

September 11, 2025

5  out of  5
rating by Oscar Stewart III
"Great service, helped save some money!"
We responded:
"Thank you, Oscar, for your feedback! It's great to hear that we could assist you in saving some money. If you have any more questions or need further assistance, feel free to reach out."
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Luke Waller

September 11, 2025

5  out of  5
rating by Luke Waller
"I had an amazing experience with Tiffany Bush. She walked me through each part of my new plan and helped me save around 120$ a month on insurance"
We responded:
"Thank you, Luke, for your feedback! It's great to hear that Tiffany was able to guide you through your new plan and help you save on your insurance. We appreciate your support and look forward to assisting you in the future."
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Vivek Balakrishna

September 10, 2025

5  out of  5
rating by Vivek Balakrishna
"Phenomenal, Kim was very informative and patient, and honest. A pleasure speaking with her."
We responded:
"Thank you, Vivek, for your kind words about Kim. We're glad to hear that she was informative, patient, and honest during your conversation. We appreciate your feedback and look forward to assisting you in the future."
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karen krajesky

July 30, 2025

5  out of  5
rating by karen krajesky
"Kimberly was great very helpful"
We responded:
"Thank you, Karen, for your feedback! It's great to hear that Kimberly was able to assist you effectively. We appreciate your support and look forward to serving you again. "
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Amanda McClain

July 29, 2025

5  out of  5
rating by Amanda McClain
"Kim was so outgoing and helpful throughout the process. Not to even mention the THOUSANDS she has saved me. Meticulous attention to detail missed many items other brokers missed. Resting assured we are in the BEST hands. Go for the bundle...you won't be sorry!"
We responded:
"Thank you, Amanda, for your fantastic review! We're happy to hear that Kim's attention to detail and dedication made such a positive impact on your experience. Your recommendation means a lot to us."
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James Blose

July 28, 2025

5  out of  5
rating by James Blose
"Tiffany Bush did an amazing job explaining the insurance world to us. She took time to make sure we understood what we were signing up for and helped us to make the best decision for our family when it came to insurance. She is friendly, patient, and very knowledgeable in her field of insurance expertise."
We responded:
"Thank you, James, for your feedback! It's great to hear that Tiffany was able to guide you through the insurance process and help you make informed decisions for your family. We appreciate your trust in us and look forward to continuing to serve your insurance needs. "